Privacy Policy
Last Updated: June 3, 2024
Thank you for using BetterBots! We value your privacy and strive to protect your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.
1. Information We Collect
Discord Bot
Moderation Actions: When a moderation action (including but not limited to a kick, ban, or note) is taken, we store the following information on a server-by-server basis:
Who performed the action
Who the action was performed on
Context associated with the action
Modmail Actions: When a modmail is created on the server the following information is stored on a server-by-server basis:
Who opened the modmail
Who closed the modmail
Who archived the modmail
Note - Modmail archives are sent as an attachment to the log channel and are NOT stored server side.
Website
Metrics: We use Google Analytics to collect metrics for the purpose of understanding website usage. This data is anonymized and does not include personal information.
2. How We Use Your Information
Metrics: The anonymized data collected through Google Analytics is used to improve the functionality and user experience of our website and help us to reach more people.
Moderation and Modmail Data: The data collected during moderation actions is used solely for the purpose of managing and maintaining order within the Discord servers that have added our bot.
3. Data Storage and Security
Data Storage: All moderation data is stored securely on our servers.
Security: We employ industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
4. Data Sharing
We do not share your personal information with third parties, except as required by law or to protect our rights.
5. Your Rights
Right to Request Deletion
You have the right to request the deletion of personal data that we hold about you. To exercise this right, please contact us at privacy@betterbots.info. We will respond to your request in accordance with applicable data protection laws.
Exceptions to Deletion
Please note that certain data may be retained as required by law or for legitimate business purposes, including but not limited to:
Moderation Data: Data related to moderation actions (including but not limited to kicks, bans, notes, and modmail history) is essential for the functionality of our service. This data is used to maintain the integrity and security of the servers that have added our bots. As such, requests to delete moderation data may be denied if fulfilling such requests would compromise the ability to enforce rules and maintain order within the servers.
Data Subject Requests
If you have any requests regarding your personal data, such as requests for access or correction, please contact us at privacy@betterbots.info. We are committed to responding to your requests in accordance with applicable data protection laws.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@betterbots.info.
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