Privacy Policy

Last Updated: June 3, 2024

Thank you for using BetterBots! We value  your privacy and strive to protect your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

Discord Bot

  • Moderation Actions: When a moderation action (including but not limited to a kick, ban, or note) is taken, we store the following information on a server-by-server basis:

    • Who performed the action

    • Who the action was performed on

    • Context associated with the action

  • Modmail Actions: When a modmail is created on the server the following information is stored on a server-by-server basis:

    • Who opened the modmail

    • Who closed the modmail

    • Who archived the modmail

Note - Modmail archives are sent as an attachment to the log channel and are NOT stored server side.

Website

  • Metrics: We use Google Analytics to collect metrics for the purpose of understanding website usage. This data is anonymized and does not include personal information.

2. How We Use Your Information

  • Metrics: The anonymized data collected through Google Analytics is used to improve the functionality and user experience of our website and help us to reach more people.

  • Moderation and Modmail Data: The data collected during moderation actions is used solely for the purpose of managing and maintaining order within the Discord servers that have added our bot.

3. Data Storage and Security

  • Data Storage: All moderation data is stored securely on our servers.

  • Security: We employ industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

4. Data Sharing

We do not share your personal information with third parties, except as required by law or to protect our rights.

5. Your Rights

Right to Request Deletion

You have the right to request the deletion of personal data that we hold about you. To exercise this right, please contact us at privacy@betterbots.info. We will respond to your request in accordance with applicable data protection laws.

Exceptions to Deletion

Please note that certain data may be retained as required by law or for legitimate business purposes, including but not limited to:

  • Moderation Data: Data related to moderation actions (including but not limited to kicks, bans, notes, and modmail history) is essential for the functionality of our service. This data is used to maintain the integrity and security of the servers that have added our bots. As such, requests to delete moderation data may be denied if fulfilling such requests would compromise the ability to enforce rules and maintain order within the servers.

Data Subject Requests

If you have any requests regarding your personal data, such as requests for access or correction, please contact us at privacy@betterbots.info. We are committed to responding to your requests in accordance with applicable data protection laws.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify  you of any changes by posting the new Privacy Policy on our website. You  are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@betterbots.info.

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